Aurex Privacy Statement

This privacy statement is supplemental to the Privacy Notice which can be found here as well as on the Aurex website at

This Statement explains how we obtain, use and disclose your personal information, as is required by the Protection of Personal Information Act (“POPIA”).

At Aurex we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

This Statement sets out:

Who is the responsible party for processing personal information

Aurex Constructors (Pty) Ltd (registration number: 2006/002013/07 (“Aurex”) is a private company, duly incorporated in accordance with the laws of the Republic of South Africa.

We provide quality end-to-end solutions that span Construction, Turnarounds and Maintenance projects across all energy sectors.

For which purpose do we process personal information

We collect and process your personal information mainly to provide you with access to our services, to help us improve our offerings to you and sending you updates about our product and service catalogue. The type of information we collect will depend on the purpose for which it is collected and used. Where possible, we will inform you what information you are required to provide to us and what information is optional.

We will only collect information that we need for that purpose and is based on the following legal grounds:

Legal Basis Example
Performance of a contract Where we enter into a contract for the provision of products or services, we may need to collect and process your personal data so that we can meet our contractual obligations. This also applies to any pre- contract activity, such as providing a quote or details regarding the products or services that you have expressed an interest in.
Regulatory and
legal obligations
We may collect and process Personal Data to comply with our regulatory or legal obligations. For example, where we are legally obliged to keep records of sales and any associated tax records.
We may process Personal Data where such processing is necessary to pursue our legitimate commercial interests, such as operating our business and defending legal claims.
Consent Where we rely specifically on consent to collect and process non-mandatory Personal Data, you are not obliged to provide your consent for the use of your Personal Data and you may subsequently withdraw your consent once it has been provided. It should be noted however that this may limit your experience with our resources and services.

What personal information do we process?

We will use your personal information only for the purpose(s) for which it was collected or agreed with you, for example:

  • To provide our services to you, to carry out the transaction you requested and to maintain our relationship;
  • To confirm and verify your identity or to verify that you are an authorised user for security purposes;
  • For the detection and prevention of fraud, crime, money laundering or other malpractice;
  • To conduct market or customer satisfaction research or for statistical analysis;
  • To market our products and services to you;
  • For audit and record keeping purposes;
  • In connection with legal proceedings.

We will also use your personal information to comply with legal and regulatory requirements or industry codes to which we subscribe, or which apply to us, or when it is otherwise allowed by law.

How long do we retain your personal information?

Personal information gathered is retained for the duration of the contractual relationship and no longer than 5 years after (unless there is a regulatory reason to hold it for a longer period of time in which case it will be deleted once no longer required for that purpose)

Disclosure of information

We do not pass on or sell online personal information to third parties. We may however share information within our organisation and in some cases, it will be necessary to pass information to our pension or share administrators. This may include our employees, agents, contractors and sub-contractors. Please note that by sending your personal information to us you are consenting to the processing and transfer of such information in this way.

We may, however disclose your information:

  • Where we have a duty or a right to disclose in terms of law or industry codes;
  • Where we believe it is necessary to protect our rights.

How do we secure personal information?

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information is secure.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. The servers that We store personal information on are kept in a secure environment.

We employ organisational and technical security measures, including password protection, encryption, physical locks, etc., to protect Personal Data and to ensure it is processed appropriately, consistently and in accordance with applicable data privacy laws and regulations. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We restrict access to personal information to employees who need to know that information in order to operate, develop, continue to deliver or improve Our services. We train our employees on how to safely handle personal information.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you, or to ask us to update, correct or delete your personal information. To do this, please follow the Promotion of Access to Information procedure we have documented on our website, at the following link:

We will take all reasonable steps to confirm your identity before making changes to personal information we may hold about you.

Please note that any such access request may be subject to a payment of a legally allowable fee.

Changes to this Statement

Please note that we may amend this Statement from time to time. You are advised to regularly review this Privacy Statement for possible changes. This Privacy Statement was last updated in June 2021.

How to contact us

If you have questions about this Statement or believe we have not adhered to it, or need further information about our privacy practices or wish to give or withdraw consent, exercise preferences or access or correct your personal information, please contact us by sending an email to

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